Information about Your Acton Business Improvement District

Established in 2018, the Acton Business Improvement District (BID) is a non-for-profit company funded and run by Acton local businesses. The Acton BID vision is to make the area cleaner, safer and more welcoming for visitors and to ensure that businesses are given every opportunity to succeed, trade and grow through representation, support and investment. 


Acton is a unique and wonderful area, our objective is to build on this and to support the levy paying businesses by delivering initiatives under our main four project themes:


What is a BID?

A Business Improvement District (BID) is a geographical area in which the local businesses have voted to invest together to improve their environment. Businesses within the defined BID boundary pay a levy charge, calculated on the Rateable Value of their business premises. This is collected and directly invested back into the area to provide support services for its members and a platform for businesses to work together to invest in services, special projects and events.


Acton BID business plan cover

Click here for the business plan and information on the work being delivered by the BID.

Work being delivered by Your Acton BID

Your Acton BID is working on the delivery of a range of project and services, as described in the business plan, across four main themes: 

A cleaner and safer place to do business

  • Installing CCTV cameras across the BID area.

  • Providing information sharing, advice and updates on the BID website.

  • Installing BID branded bins in retail areas.

  • Organising additional street cleanses, deep cleans and chewing gum removal.

  • Employing Veronique, our full-time BID area ranger who patrols the area, liaises with and support businesses, report incidents such as flytipping and graffiti and works on delivering BID projects.

An accessible and attractive Acton

  • Lobbying authorities to address issues in relation to parking and access.

  • Responding to proposals put forward by the council and/or other bodies regarding parking and highways changes.

  • Improving signage within the town centre and industrial areas.

  • Arranging 15 enhancement installations across the BID area (such as public art or planters).

  • Reducing number of vacant units – carrying out audits of vacant premises and working with landlords to agree options to bring units back to use.

A better connected and active Acton

  • Developing a BID website including a business directory listing and secure business member area with information and updates.

  • Using social media to promote Acton businesses.

  • Publishing ‘spotlight’ articles on businesses on the BID website and in printed materials.

  • Publicising Acton’s highlights and encourage business to business relationships.

  • Delivering one event per year in the town centre.

A strong voice and support for businesses in Acton

  • Providing the support businesses need by reducing business costs, running central procurement schemes (including recycling and waste removal) offering training courses and developing partnerships.

  • Offering discounted courses for staff of member businesses including First Aid, Fire Safety and Health and Safety.

  • Arranging and setting up employee incentives and rewards schemes.

  • Leveraging in more funding through applying for grants and lobbying.


Board of Directors

Faisal Yousuf
Faisal is one of the original BID directors and is Director of City Deal Estate Agents based on Churchfield Road. Faisal is also a Trustee Member for the Acton Arts Project.

Carol Sam
Carol is a director of Acton BID and represents Ealing Council, also a levy payer in the area. Carol is the Business Growth and Inward Investment Manager at Ealing Council.


The BID has recently lost a number of directors, the Covid-19 situation has been a large contributor to this, so we are actively seeking new members to join the Board.

If you are interested in joining the board, please email Natasha Patel, Your Acton BID Manager, and we will send you an application pack.