Regulatory and Compliance Officer
Pai Skincare
Job Description

As the Regulatory and Compliance officer, you will be responsible for ensuring all Pai products are legally compliant within the market they are sold

Pai has a mission. We want to make people feel good about their skin again. Because when you’re in the driver's seat – confident, calm, happy skin is yours for the taking.

We’ve already helped hundreds of thousands, and our goal is to help millions. And we want to do it the Pai way; doing right by our customers, our staff, our suppliers and our planet.

To enable us to continue to keep our products legally compliant we require a commercial-minded Regulatory and Compliance Officer who understands the integrating elements of business, how they are connected and the importance of your role within them. With a background in Health and Beauty, you will be results-driven and customer-focused using your initiative and problem-solving abilities to create a positive impact. 

Key Responsibilities

  • Responsible for controlling all technical documentation activities relating to formulated products and purchased or supplied
  • Compilation and maintenance of PIF files
  • Notification of new products within the EU (CPNP) and registration of products into export markets
  • Fulfil regulatory aspects of claim substantiation and manage all claims testing
  • Ensure all new products comply with relevant regulations and align with internal policies for each market
  • Support Sales with registration documentation, technical queries and data support
  • Check artwork complies: including formulations; certification markings; product claims; product warnings, and usage and other relevant information
  • Review Product packaging and artwork to ensure it meets all relevant regulatory requirements
  • Build strong relationships with certification authorities and other relevant bodies
  • Provide regulatory support in risk assessments for new products as well as with the replacement of current raw materials
  • Support and advise on pack copy for artwork or website, and other platforms in which our products are marketed
  • Keep abreast of new regulations & ensure formulations remain compliant within regions of sale
  • Keep abreast of new regulations & share updates with R&D to align with new developments
  • Manage the impact of changes in regulation on the business and communicate to relevant stakeholders
  • Manage certification renewals (Cosmos, Soil Association, Vegan, Cruelty-Free)
  • Generate analysis and review Safety Data Sheets
  • Review product Test Reports, e.g. Stability, challenge test reports, SDSs, safety assessments etc.
  • Liaise with suppliers and other members of the team to ensure suppliers are fully briefed with our requirements
  • Knowledge of markets outside the UK or the ability to obtain the requirements from the regional authorities. Working with agencies if need be.
  • Provide audit support


  • Good understanding of cosmetic science
  • Good understanding of NPD processes
  • Ability to take responsibility and be accountable
  • Ability to build strong relationships with internal departments as well as external certification authorities
  • Good communication skills with the tenacity and patience to work across teams to resolve issues and drive for results
  • Proactive
  • Good organisational skills and time-management with the ability to prioritise workload
  • Excellent attention to detail
  • Ability to problem solve (think outside the box)
Office Retail
18 Colville Road
Acton, London
W3 8BL
United Kingdom
Monday, 31 May, 2021 - 17:00
Job Details
18 Colville Road
Acton, London
W3 8BL
United Kingdom